Terms of Service
Last Updated: August 8, 2025
Welcome to Vectroid! These Terms of Service ("Terms") govern your access to and use of the Vectroid serverless vector search platform and any related services (collectively, the "Service"). Please read these Terms carefully. By creating an account or using the Service, you agree to be bound by these Terms.
1. Description of Service
Vectroid provides a serverless vector search platform designed for various applications. Under our free tier plan, you are provided with the following resources, subject to the limitations outlined in these Terms:
- Storage: Up to 100 GB of free data storage.
- Queries: Up to 1 million (1,000,000) free search queries per calendar month.
- Writes: Up to 10 million (10,000,000) free write operations per calendar month.
The Service is provided for personal, commercial, and production workloads.
2. User Accounts and Fair Use
To access the Service, you must create an account. You are responsible for all activities that occur under your account.
We operate on a fair use principle to ensure service availability for all users. While we offer a generous free tier, it is subject to the following conditions:
Organizational Limit:
The 100 GB storage limit is a "soft cap" applied per single entity, individual, or organization. Creating multiple accounts for a single entity to circumvent this storage limit is not permitted. We reserve the right to identify and consolidate accounts that belong to a single organization.
Inactive Accounts:
To maintain the health of the platform, Vectroid reserves the right to delete any accounts, datasets, or indexes that have not shown any activity (queries, writes, or logins) for a continuous period of 60 days. We will attempt to provide notice via the registered email address before any such deletion.
3. Data Privacy and Security
We take your privacy and the security of your data seriously.
Data Encryption:
All user data stored on the Vectroid platform is encrypted at rest.
Data Confidentiality:
We are committed to protecting your intellectual property. Vectroid will not access, view, or use your data. Our access is limited to the metadata required for service operation and billing calculations (e.g., storage volume, query count).
No Sale of Information:
Vectroid will not sell, rent, or trade your personal information, account details, or any associated metadata to third parties.
4. Service Availability and Support
No Obligation for Support:
The Service is provided "as-is." Vectroid has no obligation to provide technical support, professional services, consulting, or other assistance. Any support provided is at our sole discretion.
Service Modification:
We intend for the current free tier to be "free for life." However, the technology and cloud computing markets are subject to change. Should market conditions change dramatically, Vectroid reserves the right to modify, suspend, or terminate the free tier. We will make a commercially reasonable effort to provide at least 30 days' notice of any material changes that may adversely affect your use of the Service.
5. Termination
You may stop using the Service at any time by deleting your account and all associated data.
Vectroid may suspend or terminate your access to the Service at any time, with or without cause, if you violate these Terms or for any other reason at our sole discretion.
6. Disclaimer of Warranties
The Service is provided "as is" and "as available" without any warranties of any kind, express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Vectroid does not warrant that the service will be uninterrupted, secure, or error-free.
7. Limitation of Liability
To the fullest extent permitted by law, in no event will Vectroid, its affiliates, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
8. Changes to Terms
We may modify these Terms from time to time. We will notify you of changes by posting the new Terms on our website and updating the "Last Updated" date. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes.
9. Paid Customers
Should a customer be on a paid plan with Vectroid, these terms will be incorporated by reference, except where explicitly called out in the paid customer agreement.
Last updated: August 19, 2025